We are able to help businesses streamline the process of managing their infrastructure, by providing services such as server monitoring and maintenance, storage optimization, data backup and recovery solutions, security services and more. Additionally, 10X Consulting Group can also provide proactive support so that any potential problems are identified early on before they become larger issues. This type of service can help businesses save money by reducing the need for -in-house IT staff while still ensuring optimal performance from the core infrastructure.
Backup and Recovery
Data protection is an essential component of any managed IT system. We provide a range of services to ensure the secure storage, transmission, and disposal of sensitive information for our clients. Our in-depth knowledge and expertise allows us to create tailored solutions that meet each individual business's unique needs. We use industry leading techniques such as encryption, firewalls, user authentication systems, and regular patching processes to ensure maximum security at every level while still allowing access to critical data when needed. Our team also offers guidance on best practices for data protection and can help prepare organizations for compliance with applicable regulations.
Endpoint Support Services
Endpoint services provide businesses with comprehensive protection from the increasing threats they face in the digital world. Endpoint services can include antivirus and anti-malware protection, firewalls, application whitelisting and patch management. These services are essential for keeping a client's system secure and running optimally. Our team of experts can help design, implement and manage endpoint security solutions tailored to meet the unique needs of each client. We will use advanced technology to monitor all of their connected devices on an ongoing basis to ensure they stay protected from the latest threats.
10X Consulting Group has years of experience with asset management. This helps businesses easily manage, monitor, and track all of their hardware and software assets, both physical and virtual. This includes computers, laptops, mobile devices, printers, routers, and other network-connected devices. With asset management, we can analyze complete asset inventory data from a centralized dashboard in real-time, allowing you to make informed decisions about your infrastructure quickly and efficiently. This service also allows businesses to optimize their IT infrastructure to ensure their systems are running efficiently, securely, and at peak performance levels. The managed service also reduces the risk of security breaches due to unpatched vulnerabilities or outdated software versions.
Patch management is an essential IT service for any organization that wishes to ensure the security, integrity, and optimal performance of its IT infrastructure. We understand the importance of patch management and can provide our clients with a comprehensive service that is designed to provide proactive and reliable patching. Our services will help to keep your systems up-to-date with the latest security vulnerabilities, ensuring that your IT infrastructure is secure and running optimally. Additionally, we can provide guidance on the best patching strategies for your organization, helping to minimize disruption to core business operations while ensuring that the latest patches are applied in a timely manner. With our patch management services, you can rely on us to take care of your IT needs, giving you peace of mind that your system is always secure and running at its best.
Call Center as a Service
Our team can provide call center as a service (CCaaS) as a managed service to enable you to outsource your inbound and outbound call center services to a third-party provider. This allows your IT department to focus on their core competencies, while enabling the customer to benefit from cutting-edge technology. With CCaaS, customers can enjoy access to a number of features such as web-based customer service, automated customer self-service, interactive voice response (IVR), call analytics and reporting, and cloud-based contact center management. This also provides scalability and flexibility with both short-term and long-term plans, allowing customers to customize their service offering based on their business needs. Additionally, we also provide Helpdesk services to provide assistance to your organization and information to your customers.