Departments Where Automation Services Can Help Save Your Company $$

10x Consulting Group 0 13 Article rating: No rating

Every second a customer has to wait for your support team to respond is another second closer to that customer switching to a more responsive competitor. The majority of complaints come from customers feeling that a company does not value their time during a service call. Automating your customer service functions will help save your reps time and improve your customer's experience. The main difference between automated and traditional customer service is that an automated system can run 24/7 without any additional costs. Rather than hiring employees to work late-night shifts, technology like chatbots and AI can manage incoming service requests during your company's off-hours.

WorkWave Acquires Cube Six, Inc., the Provider of ServMan Software, to Extend Its Market Position in Field Service to the HVAC, Electrical and Plumbing Industries

WorkWave owner, IFS, demonstrates continued commitment to building its capabilities and presence in the Field Service Management software industry

10xcg 0 594 Article rating: No rating

Holmdel, N.J. (March 21, 2018) WorkWave® a leading provider of cloud-based software solutions for the field service, “last mile” delivery and logistics industries is excited to announce that it has acquired Cube Six Inc. – a leading provider of fully-integrated field service ERP solutions for the HVAC, Electrical and Plumbing markets, including its flagship product, ServMan.