Many small businesses report that technology and changes in technology are one of their biggest challenges. Small businesses need to concentrate on developing their business and not worry about the Information Technology (IT) end.  When technology doesn’t seem to be a major part of your business, it is very easy to get overwhelmed and set aside automated procedures that could save you time, effort, and money. Employee productivity can be increased as well as providing an easier expansion of your customer base. Understanding what IT services or applications are available and how they can benefit the smaller business is not always easy to determine. Here are some areas to consider.

VoIP, or Voice over Internet Protocol, is the name for the technology where telephone communications, including video, are done over an Internet connection.  Many companies have switched to VoIP from what was once called POTS (Plain Old Telephone System) for a variety of reasons.

The government’s response to the Coronavirus (COVID-19 ) in the US and worldwide has affected many companies who are now (or will be) required to have their employees work from home. If this hasn’t spread to your company, it is just a matter of time at this point. Whether we call it social-distancing or shelter in place, it is a major change for many employers.

CP (Cloud Platform) is a private type of cloud computing (over the Internet) that delivers the same advantages of a public cloud, including scalability and ease of use. However, using a proprietary design, a private cloud is dedicated to the needs and goals of a single organization.  This differs from a public cloud, which services multiple organizations.  Lenovo is not only the world's largest personal computer vendor by unit sales, but it also markets the ThinkPad and ThinkBook business lines of notebook computers as well as the IdeaCentre and ThinkCentre lines of desktops. Following this line of marketing, their CP is named ThinkAgile.

Disaster planning must look to all aspects of getting your business up and running after a major threat. This could include communicating with clients, vendors, real estate connections. Here at the 10X Consulting group, our main goal is to get your IT systems back up to get you back in business.  Preparing for an eventual disaster starts with the creation of disaster recovery plans specifically designed to get you back in business without undue delays or losses in revenue.