As if the challenges of COVID-19 weren’t enough, Ransomware has become an increasing threat to business in 2020. (see our January 2020 blog). NOT paying a ransom to regain access to your files has always been the recommended option, providing all precautions have been taken to backup critical information. A new incentive has now been put in place by the Federal Government to discourage the paying of the ransom. Many of these ransomware hackers are not simply individuals looking for a quick buck but are well-established criminal organizations in countries regarded as enemies of the Western World or the United States.

MFA (Multi-factor Authentication) is a method to ensure authorized access to a file or application. MFA requires the user to provide two or more verification factors to gain access to a resource. MFA should be a basic component of any security policy. MFA doesn’t limit attempted access to the use of a username and password. It also requires one or more additional verification factors, which decreases the likelihood of unauthorized use or cyberattack.

VDI refers to the use of virtual machines to provide and manage virtual desktops. These desktop environments are hosted on a centralized server which directs them to end-users on request. 

In VDI, a high-level supervisor program, called a hypervisor divides central servers into virtual machines that then act as the host for virtual desktops. Users can then access remotely from their devices. Access to these virtual desktops can be from any device or location since all processing is done on the host server. Users connect to their desktop through a software-based gateway that acts as a liaison between the user and the server.

WORKWAVE – Route Planning Software

A Must-Have for Employees In The Field

WHO needs Route Planning Software (RPS)?  YOU do if you have vehicles on the road making multiple stops during the day. RPS allows dispatchers and route managers to create routes in advance effectively and efficiently while also including the ability to modify the routes in real-time when necessary. RPS will increase productivity and improve on-time reliability, enhancing customer service, and saving you money.  

In this time of the COVID-19 pandemic, we have all seen major changes in the way we approach our daily work. Some of us are back in the office, social distancing, wearing masks, and using gallons of hand sanitizer. However many people are still working remotely from home and maybe doing so for the foreseeable future. Missing the face-to-face interactions of co-workers and clients can be a major issue in some parts of our work life. Thankfully, technology has kept pace with the issue and cloud-based communications services have progressed to the point where they are fully usable daily.